Calendar of Events

February Learning Lab - Effectively Managing Mediations - What Most HR Professionals and Attorneys Don't Know

February 25 | 2-4 pm   

Related Site:

Tulsa Technology Center - Lemley Campus - Career Resources Center (Show Map)

3420 South Memorial Drive
Tulsa, OK

This program has been approved for 2 recertification credit hours toward General recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI website at www.hrci.org.

Presented By Barbara Bannon

Effective mediation is simple, it's just not easy, but like any other process and set of skills it gets easier the more you practice.  There are several key characteristics that contribute to the success of a mediated dispute, come and learn about those characteristics so you will get better results.
The Objectives for this session are to learn how to:

•  Set the groundwork for success, including role clarification.
•  Identify and practice some critical skills.
•  Establish and manage the process.
•  Bring participants to a resolution that meets everyone's needs.

As an Organizational Consultant, Barbara Bannon has spoken and/or consulted with over 500,000 people in Corporate America in her 25+ year career.  Her last corporate position was with a Fortune 500 company where she was responsible for employee relations, recruiting and hiring for 900 Headquarters employees, and training and organization development corporate-wide for 6000 employees.  She has been the principal consultant of Human Resource Investments for 20 years.

Barbara's areas of focus include: conflict resolution, performance management, executive and management coaching, teambuilding, interviewing and selection, customer service, workplace diversity, meeting management, organizational assessment and planning, and consulting skills.