Calendar of Events

May Program Meeting - CultureTopia: Creating the Ultimate High-Performance Workplace

May 20 | 11:15 am-1 pm   

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Tulsa Marriott Southern Hills (Show Map)

1902 E. 71st St.
Tulsa, OK 74136

This program has been approved for 1 recertification credit hours toward General recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI website at www.hrci.org.

Presenter: Jason Young, President of Leadsmart, Inc.

Jason Young, president of LeadSmart, Inc., has been called a "rare breed" when it comes to developing leaders, teams and customer service initiatives.  As a former executive at Southwest Airlines, Jason learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.

This keynote presentation is an introduction to Jason Young’s innovative perspective on how to create and sustain a high-performance workplace where people can do their best work. A wide range of cultural factors combine to drive the behavior of managers and those employees who do the real work of serving customers and making products. Jason shows how companies can create a high performance culture that will produce the desired performance outcomes in productivity, profitability, employee retention and customer satisfaction.  Jason uses his experience as a manager, trainer, and consultant to dozens of leading companies to develop the concept of Culturetopia: the ultimate high-performance workplace. In this presentation, Jason provides practical, easy to implement guidance to the seven key determinants that make a healthy, productive and profitable culture of any team or organization.

This program has been approved for 1.00 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.