Calendar of Events

Presented by Marsha Petrie Sue

In May, Marsha Petrie Sue will share survival tactics for people that create perplexity, puzzlement and pandemonium. This is an interactive program focused on verbal and internal communication and listening skills. She will share ideas to help you manage any situation with tact and poise. Your stress will be reduced, confidence improved and you will even be able to say "no" without feeling guilty. Learn to stay in control no matter how difficult the person or situation. Personal accountability is polished and difficult people will always be in control! Understanding perception and communication patterns is the platform that makes this a sought after program. You must have honed skills to manage toxic people because you will never change them.

What will be covered?

• Identify how to review communication preferences.
• Learn to speed-read people.
• Keys to staying calm in even the most difficult situations.
• Focus on three steps that will get people to hear everything you say.
• How to give and receive criticism and keep emotions in check.   Save time by flexing your style rather than trying to change others.
• Techniques on listening more objectively to what others have to say.
• Learn why a smile is a critical key to resolving issues and conflict resolution. 
  

There will be a book give away at this program meeting! You will receive Marsha's book "Toxic People" or her book "Reactor Factor"! You must be registered to receive a book!

Marsha Petrie Sue is the Muhammad Ali of personal development, leadership, communications and managing change. She can dance and look pretty and she uses the entire ring, but she knows how and when to land a knockout punch. Think of her presentations as charm school with live ammunition. She challenges every morsel of your beliefs while entertaining and enlightening.

She dares people to take personal responsibility for their choices, success and life. Marsha is an original and one of a kind professional speaker and author. Whether Marsha is dealing with employee relationships, increasing productivity or pumping up sales, her guiding principles bring energy and fun to any meeting or event.

She is a best-selling author of Toxic People: Decontaminate Difficult People at Work Without Using Weapons or Duct Tape and also The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear. She is also the author of several other resources including the award-winning book The CEO of YOU: Leading YOURSELF to Success.