Human Resources Generalist

Detailed Description:

Essential Functions of the Position

Employee Relations Investigations

• Serve as a resource to employees and managers, addressing questions and concerns related to policies, procedures, and employee relations.
• Support and lead internal investigations involving complaints, policy violations, or conduct issues; ensure thorough documentation and follow-up.
• Partner with supervisors to address performance concerns and employee conduct, providing guidance on progressive discipline and coaching.

Recruitment Onboarding

• Post job openings in UKG and other platforms as needed.
• Assist in coordinating interview schedules and participating in interviews as needed.
• Communicate with candidates regarding application status, pre-employment requirements, and onboarding timelines.
• Process onboarding paperwork and new hire documentation in a timely and compliant manner.
• Lead new hire orientation sessions and ensure new employees are equipped with necessary resources and information.

HR Operations Administration

• Ensure HRIS data integrity, including inputting and auditing data in UKG.
• Enter and update employee information as needed accurately and in a timely manner in all HR systems, including job changes, pay changes, and terminations.
• Generate standard HR reports and assist with workforce metrics related to turnover, time-to-fill, leave tracking, and headcount.
• Support employee learning and development by coordinating logistics for training sessions, maintaining HR related training records, and assisting with compliance training assignments.

Policy Compliance

• Participate in the review, development, and implementation of HR policies and procedures.
• Stay current on state and federal employment laws and ensure HR processes align with compliance requirements.
• Support documentation, audits, and reporting requirements as assigned.

Benefits, Leave Performance Management

• Provide administrative support for benefits enrollment and changes.
• Assist employees with leave of absence requests and ensure documentation aligns with FMLA, ADA, Military, and other applicable policies.
• Support performance management processes, including goal setting, evaluations, and corrective action tracking.
• Assist with coordinating Open Enrollment.
• Responsible for the administration and tracking of EMSA's mental health and wellness programs, ensuring resources are accessible, promoted consistently, and aligned with organizational goals.

Engagement Culture

• Support employee engagement programs, recognition efforts, and wellness initiatives.
• Contribute to a positive organizational culture by modeling professionalism, empathy, and teamwork in daily interactions.
• Punctuality and regular, predictable, reliable, consistent attendance is essential.
• Other essential functions include: professionalism, the ability to communicate effectively (verbally and in writing), maintaining confidentiality, exercising sound judgment, being adaptable and flexible, following safety and compliance protocols, being accountable, complying with the Code of Conduct, organizational policies, procedures, practices, and expectations, and performing the core duties of the position either with or without a reasonable accommodation.

Other Functions of the Position

• Special projects, audits, data reporting, and other departmental initiatives on a regular and ongoing basis.
• Document and maintain records of employee relations activities while ensuring confidentiality and consistency.
• Maintain accurate and up-to-date personnel files and employee records in accordance with legal and company requirements.
• Assist with general office and reception coverage as needed.
• Performs other job-related duties, functions, tasks and responsibilities as assigned, which may vary based on evolving organizational needs and priorities. These responsibilities are not considered essential functions of the position and may be modified or reassigned to accommodate individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) as amended.

About the Company:

EMSA is a public trust of the Tulsa and Oklahoma City governments. EMSA ensures patients receive the highest quality emergency medical service at the best possible price.

EMSA is overseen by an 11-member Board of Trustees, with eight of the 11 trustees appointed by the mayors of Tulsa and Oklahoma City. An independent Medical Director provides medical oversight of the EMSA system and first responders who assist with patient assessment and stabilization.