Presented by Dr. Bill Young
Employee engagement is a term of which most people in human resources are aware. What it is, how to get it, how to lose it and why it is important is less understood. This Learning Lab will provide an introduction to the many definitions of employee engagement along with tips and strategies to make a positive impact on it. How it impacts the bottom line will also be discussed along with common mistakes that companies make that can cause employee engagement to be lost.
At this lab you will gain:
Dr. William (Bill) Young has over 35 years of human resources and executive management experience in a variety of industries. He currently serves as the Leadership Development Practice Leader for Career Development Partners, a firm he founded over 25 years ago. Previously, he served as Managing Consultant, Leadership, Learning & Performance for The Williams Companies. In this capacity he managed the annual employee engagement survey as well as designed, developed, implemented and administered an officer succession management process, conducted assessments and created development plans for the officer pool for succession management and development to executive management positions .
Bill founded Career Development Partners in 1988 (then called Career Development Services) to meet the human resources consulting needs of Oklahoma based companies specializing in providing counseling, coaching and consulting services to employees in career transition as well as consulting with organizations and conducting training sessions on subjects such as leadership development, change management, workplace diversity, affirmative action, discrimination, sexual harassment and workplace violence.
Prior to starting his consulting practice, Bill also had over ten years of experience in various roles within the transportation industry including positions in general and executive management. He is the recipient of numerous awards for customer service and sales excellence including winning the International Salesman of the Year Award for the nation’s largest moving and storage company.
He has extensive community involvement and was appointed by two governors to state level boards. He has served as the President of the Mental Health Association in Tulsa, Chairman of the Job Support Center, Chairman of the Tulsa Mental Health Crisis Center Advisory Board and Chairman of the Tulsa Area Mental Health and Substance Abuse Services Planning and Advisory Council among others. He served as the 2002 President of the Tulsa Area Human Resources Association and was the recipient of the Oklahoma State Council for Human Resources Management Excellence in Human Resources Management Award (2002), the TAHRA President’s Award (2004) and The TAHRA Excellence Award (2001) .
He received his undergraduate degree in sociology from the University of Tulsa, his master’s degree in counseling and personnel services from the University of Maryland and his Doctor of Education in counseling psychology from the University of Tulsa. He is a Licensed Professional Counselor, a National Certified Counselor and held certification as a Senior Professional in Human Resources.
TAHRA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 2.00 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
This Program has been approved for 2.0 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
The use of this official seal confirms that this Activity has met HR Certification Institute's criteria for recertification credit pre-approval.