HR Generalist

Company: EMSA

Location: Tulsa

Working under the direction of the Human Resources Director, the Human Resources Generalist will be the primary point of contact for EMSA Team Members and will carry out the hands-on employee requirements of the Human Resources department. This position will assist in carrying out the organization’s personnel management strategies including but not limited to administrative activities related to; labor relations, recruitment and onboarding, leave management, HR related training and education, and compensation/benefit management.

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Detailed Description:

Major Duties and Responsibilities:

  • Assists in developing and executing personnel procedures and policies.
  • Ensures frontline and management team members have accurate and available information and resources in relation to policy administration, personnel matters, leave management, and other labor relations situations.
  • Participates in the development of HR objectives and standard metrics for reporting HR related organizational data.
  • Coordinates the recruiting and applicant workflow including job postings, assessments, interview schedules, and pre-employment screenings.
  • Manages the integration between recruiting and onboarding to ensure a streamlined process that is efficient and offers a positive candidate experience.
  • Manages and coordinates all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance.
  • Maintains personnel files and documentation in accordance with federal and state laws. including new hire, medical, personal, and payroll information documentation.
  • Assist in administering benefits, compensation, and employee performance programs.
  • Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required.
  • Support the implementation of programs and initiatives that drive team member engagement and retention, ranging from employee surveys to reward programs.
  • Work with other members of the EMSA Team to implement programs of experiences that foster a positive organizational culture.
  • Continually engage in process improvement analysis to improve departmental efficiency the team members experience.
  • Maintain knowledge of legal requirements and government reporting regulations related to new hire and termination procedures and maintain all proper documentation.
  • Support general office coordination and front desk/reception activities on occasion.
  • Other projects or duties as assigned.

About the Company:

EMSA (Emergency Medical Services Authority) is Oklahoma’s largest provider of pre-hospital emergency medical care.
Established in 1977, the Authority has provided ambulance service to Oklahoma residents for over 40 years.


Qualification Requirements:

  • Proven experience working in an HR department.
  • Working knowledge of HR related state and federal regulations and applicable employment laws.
  • Previous experience educating and enforcing company policies and procedures.
  • Strong ability to effectively communicate with a diverse population; both written and verbal, problem solve, and diplomatically handle any escalations.
  • Self-driven attitude with ability to meet organizational goals.
  • Proven ability to articulate and champion the key business drivers and ROI of employee engagement.
  • Strong understanding of full-cycle recruitment processes and best practices and previous experience with HRIS Systems.
  • Ability to maintain flexibility in a dynamic environment with constantly changing priorities.
  • Proven ability to build and maintain strong relationships with internal and external customers.
  • Knowledge of business and management principles involved in strategic human resources modeling, leadership techniques, and resource coordination.
  • Excellent time management skills with attention to detail.
  • Proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint).
  • Experience with UKG preferred.
  • Valid driver’s license.
  • 25% travel is required.

Education and/or Experience:

  • Bachelor’s degree Equivalent combination of education and experience will be considered in lieu of college degree requirement.
  • 3-5 years of human resources experience.


Medical, Dental, Vision, Short-term disability, Long-term disability, EAP, Retirement.

Travel Requirements:


Contact Name:

Tisha Downer

Contact Phone:


Contact Email:



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